Returns policy

Warranties and Guarantees:

All devices (Smart Phones and Tablets) carry a 24-month Manufacturer warranty with the exception of the Apple iPhone which has a 12-month warranty. This warranty is honored on all Vodacom/TechnoMobi sold devices (applicable too contract/prepaid and cash customers) Kindly refer to your Manufacturer User Guide for additional information regarding warranty terms and conditions. It is advisable to keep this Guide in a safe place.

All Computer / Laptops are supplied with a Windows Operating System but without benefit of additional software. Save to the extent provided by law, any warranty or another guarantee applicable to the Computer / Laptop is provided by the manufacturer thereof and shall be enforceable exclusively against such manufacturer.

All Accessory and Gadgets carry a minimum 12-month warranty, unless otherwise specified on the product.

These warranties cover manufacturer defects and does not cover wear and tear of the product. Products will be assessed to determine the fault of the product.

Client misuse of any product will void all warranties and will be non replacable.

Kindly refer to your Manufacturer User Guide for additional information regarding warranty terms and conditions. It is advisable to keep this Guide in a safe place

TechnoMobi shall not be liable for any loss, cost, claim, or damage of whatsoever nature (excluding injury or death) suffered by the customer in relation to the Computer, however arising.

All support and/or maintenance offered in relation to the Computer is provided by the manufacturer thereof and TechnoMobi shall not be liable for any loss, cost, claim, damage of whatsoever nature suffered by the customer in relation thereto including without limitation any failure of the manufacturer to provide same.